Application Management
Application Management
Your software is in good hands with us!
Is your IT running smoothly? Perfectly. And if something does go wrong, we are there for you. We make sure that your IT systems not only run, but perform smoothly. From individual applications to complex IT landscapes - we take responsibility, optimize processes and ensure security. Efficiently, reliably and with a clear view of the essentials.
Secure, stable and future-oriented
Your application management in safe hands
Application management is more than just IT operations. We take responsibility - from individual applications to the entire IT environment. Our team of experienced specialists ensures that your systems not only keep running, but also continuously improve. With our Application Management Services we ensure the smooth operation of business-critical applications and IT infrastructure and take care of system maintenance and monitoring. We also offer our customers maximum security for the business-critical use of their software with our premium support for IBM and ISR products.
Every company is different and we know that: Through our Solution Maintenance we offer our customers support and maintenance for individual extensions and solutions based on products from a wide range of manufacturers. And we can also take you into the cloud: as a provider of Managed Hosting & Cloud we take over the management of hosting solutions in the private or hybrid cloud with AWS, Microsoft Azure and others. We rely on intelligent IT monitoring to ensure that your IT not only runs stably but also performs optimally. Through continuous monitoring, we identify sources of error and bottlenecks at an early stage - and act proactively before disruptions occur.
Application Management
Our operating & consulting services
IT strategy with vision
ITSM consulting that pays off
Efficiency does not happen by chance - it is the result of well thought-out strategies. Our IT service management (ITSM) consulting is based on best practices and proven methods (e.g. ITIL). We support you in designing, optimizing and managing your IT services with a focus on sustainability, scalability and performance.
Our AMS services cover a wide range of software solutions
Here is a brief insight:
- IBM
As an IBM Platinum Partner, we offer services for Business Automation Workflow, Cognos Analytics, DataStage, FileNet Content Manager and watsonx, among others. - SAP
With our S/4HANA expertise, we support you with SAP Analytics Cloud, Business Warehouse, Business Objects, Datasphere and BW/4HANA. - Microsoft
We support Analysis Services (SSAS), Power BI, Azure Data Factory and SQL Server. - Own ISR software& CENIT solutions
ISR Accounts Payable Flow, ISR Contract Manager, ISR Information Office, but also the applications of our parent company CENIT AG.
Whether cloud, on-premise or hybrid - we stand for stable, secure and efficient IT services. You can find out more here.
You run your business
We run your systems!
In a digitalized world, trust, security and efficiency are the foundations for stable IT operations. That's why we rely on the highest standards and are certified in accordance with ISO 9001 (quality management) and ISO 27001 (information security). This ensures that your systems not only run reliably, but also meet the highest security and quality requirements. In order to structure our IT service management uniformly, our entire operational organization is aligned with ITIL, our processes are structured according to ITIL and our employees are trained according to ITIL. This has proven its worth in more extensive customer projects. Well-functioning communication between all project participants is essential for a smooth process. Our certifications, our structured way of working and our best practices, which have been proven in numerous successful customer projects, demonstrate our unreserved commitment to excellent service - from IT consulting to IT operations and software development.
Innovation from our own development
Our own software
Our own software solutions are created exactly where they are needed - based on our own practical experience, developed specifically for the requirements of our customers. We rely on modular, adaptable software that can be flexibly integrated into existing ERP and financial accounting systems such as SAP. Artificial intelligence supports our products, e.g. in automated invoice processing, in order to read and process documents efficiently. Security and data protection are our top priorities: our solutions are developed in-house in Germany and are available both on-premise and as Software as a Service (SaaS) in the cloud - expandable, tailored to your requirements and individually configurable if required.
- ISR Information Office: Your modern digital workplace
- ISR Accounts Payable Flow: Digital invoice processing from A to Z!
- ISR Contract Manager: Digital contract management made easy!
References
Successful customer projects
Comprehensive operational management on a new level
Digital invoicing system for the tourism and leisure industry
Reliable service availability and smooth processes
The Application Management division primarily uses these
TECHNOLOGIES
For these
APPLICATIONS
we offer the following
PERFORMANCE
Your contacts at
Application Management
Jens Brettschneider
Business Unit Manager
jens.brettschneider@isr.de
+49 (0) 151 422 05 425
Markus Thomaszick
Head of Application Management ECM
markus.thomaszick@isr.de
+49 (0) 151 422 05 492
Philipp Hollenhorst
Sales Expert
philipp.hollenhorst@isr.de
+49 (0) 151 422 05 416
Your contacts
for technical questions
Tim Kunert
Head of Application Management BI
tim.kunert@isr.de
+49(0)151 422 05 490
Henrike Tietje
Head of Application Management SAP
henrike.tietje@isr.de
+49(0)151 422 05 405
Lars Beuchel
Head of Application Management DWH
lars.beuchel@isr.de
+49(0)151 422 05 474
Andreas Carlsen
Senior Manager EIM
andreas.carlsen@isr.de
+49(0)151 527 451 25
Joachim Wrzeciono
Head of Product Development
joachim.wrzeciono@isr.de
+49(0)151 422 05 462
Markus Thomaszick
Head of Application Management ECM
markus.thomaszick@isr.de
+49(0)151 422 05 492
Your contacts
for product advice and offers
Philipp Hollenhorst
Sales Expert
philipp.hollenhorst@isr.de
+49(0)151 422 05 416
Philipp Hollenhorst
Sales Expert
philipp.hollenhorst@isr.de
+49(0)151 422 05 416
Sebastian Laeske
Sales Expert
sebastian.laeske@isr.de
+49(0)151 4206 946
Contact us now at
Your IT operation in the best hands!
Contact us and find out how we can reliably manage your systems. Get to know our management team and take a look behind the scenes. We look forward to hearing from you!
Jens Brettschneider
Business Unit Manager
Application Management
jens.brettschneider@isr.de
+49(0)151 422 05 425