process digitalization

Business processes on a whole new level

The digitalization of business processes

…not only describes how to translate analog processes into “digital”. Rather, it is about exploiting the potential of the company. The declared goal: the development and optimization of efficient, flexible and transparent business processes across the company´s boundaries!

The digitalization of business processes

…not only describes how to translate analog processes into “digital”. Rather, it is about exploiting the potential in the company. The declared goal: the development and optimization of efficient, flexible and transparent business processes across the  boundaries for the individual enterprise. 

"If you digitize a damn process, you have a damn digital process."

Thorsten Dirks
CEO of Telefónica Germany
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Business Process Management

Successful companies are not only characterized by high sales figures and profits. Taking a deeper look, one may reveal elementary drivers of business success: The correct interlocking of value-adding activities in the company with the strategic and operative design and control of business processes is crucial.


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Case and Workflow Management

Organize, delegate, collaborate: whether invoice approvals, vacation and business trip applications or benefit checks - there are many application scenarios. Smart case or workflow management solutions do not only mean a "digital translation" of work processes, but also improve work organization and promote true collaboration. In other words, it is all about managing business transactions in line with requirements. 

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Input Management

Every day, companies receive a large number of documents and information that have to be processed and filed in different ways. An automated, smart input management not only saves a lot of time and money, but also relieves employees of routine tasks. With the help of scanning solutions, optical character recognition (OCR), machine learning and artificial intelligence, data from e-mail, mail, chats, etc. can be recognized, classified and made searchable.

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Digital File & DMS

Looking for contract documents in the dusty basement is a thing of the past - with digital files the colorful everyday office routine is easier and paperless. Modern document management systems support you in the processing, storage and archiving of paper-based, but increasingly also electronic documents.


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Digital Maturity Model

Fast innovation cycles and large amounts of data - many companies face enormous challenges due to the rapid development of new technologies. But is your company digital enough to master these challenges in the context of digital transformation?
Only those who know their digital maturity level and those who drive and digitize both internal processes and customer experiences in a structured way will remain competitive and future-proof. Start now: With the help of our ISR Digital Maturity Check we put your "digital being" to the test!

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Cloud Solutions

Agility, scalability, security, digital transformation - these buzzwords are closely related to the cloud, because the right cloud solution helps you become more flexible and agile. Resources can be added quickly, data is secure and you can become more digital. In addition to AWS and Microsoft Azure, there is a number of cloud technology providers on the market who offer the ideal solution for different companies. Whether public cloud, private cloud or hybrid cloud - each model brings different advantages.


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Business Change Management
Digital change presents companies with great challenges. In order to be successful, it is particularly important to create a culture of change and to break up old structures. Goals, strategies, measures and especially their benefits must be communicated to the employees in a comprehensible way.


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Digital Competence Management

Anyone who thinks that digital competence only means specialist knowledge of technologies is sorely mistaken! Today, a high level of digital competence is an elementary prerequisite for your success. Digital competence, knowledge and the handling of the resource "information" are core competencies or economic factors for companies today that need to be managed.

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YOUR CONTACT

Mark Hommola
Head of Digital Operations

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