Deployment automation
in the IBM FileNet Content Manager (
) environment
Automation in DMS
Overcoming conflicting goals
Departments demand rapid adjustments and bug fixes in the document management system (DMS), while IT operations view changes as a risk. Overburdened operations teams exacerbate the problem.
These challenges were overcome by automating a standardized deployment process, including test automation with GitLab and customer-specific deployment modules. IBM's many years of expertise and transparent communication ensured rapid troubleshooting, increased system stability, and reduced the workload for operations teams.
Location: Frankfurt
Employees: 600
Revenue: approx. 3.1 billion (2022)
CHALLENGE AND REQUIREMENTS
- Conflicting goals between business units and IT operations
- Department calls for faster adaptation of existing DMS application to changing requirements and faster troubleshooting
- The company classifies every change as a risk of error.
- Overloading the operations team with too many deployment steps and different technologies
SOLUTIONS
- Automation of a comprehensive and uniform deployment process in the central DMS
- Introduction of an automated test track
- Setup, development, and maintenance of the deployment pipeline, including release management and integration of test automation (based on GitLab)
- Development of a customized deployment module for convenient workflow and code module deployments
Employee Quote
Fast and error-free use
Deployment automation ensures fast and error-free use of the correct artifacts and environment variables. This is a significant benefit for the operational readiness of our solution.
Christoph Sünderkamp
Business team lead
, ISR Information Products AG
, ISR Information Products AG
WHAT THE CLIENT VALUES IN US
- Profound and long-standing expertise within the IBM ecosystem
- open and transparent communication
- Rapid availability of FileNet experts
- Candid feedback and insights on client initiatives
CLIENT VALUE
High system availability
Fast response times in the event of malfunctions
Relieving the burden on IT administration
TECHNOLOGIES WE HAVE EMPLOYED
CONSULTING SERVICES
ARE YOU INTERESTED IN FURTHER CASE STUDIES?
Would you like more information about our services?
THEN PLEASE CONTACT US!
Mark Hommola
Head of
Document Logistics
mark.hommola@isr.de
+49(0)151 422 05 426