It's that time again – we will be ending support for the software versions Information Office 12.0-12.3, Accounts Payable Flow 8.0-8-3, and Contract Manager 4.0-4.3 on September 30, 2023.
Find out what end of support means and what options you have here.
As of September 30, 2023, we will no longer provide bug fixes or continue to develop these software versions. If you are using these versions in your company, you can still continue to use them. It will also still be possible to submit support requests.
Are your systems still running on the old version? Don't panic!
We inform our customers of the end of support for our previous versions 15 months in advance instead of the contractually stipulated 6 months in order to find a solution together as early as possible.
Our customers are, of course, entitled to receive the new versions of our software free of charge. You can now plan and start the migration project with us in good time before the end of support. We will be happy to assist you in ensuring a smooth transition to the new version.
We are committed to continuous improvement for your benefit. This can only be achieved by focusing exclusively on new versions, enabling us to develop innovative features for you.
- No more bug fixes
- Security vulnerabilities may arise
- Your software operates with outdated components or interfaces (Java, D8, P8)
- Customer Situation Assessment
Initially, we internally assess each customer's individual situation to identify which systems in use are affected by EOS. - Client Consultation
We understand our clients and engage with them in a partnership-oriented manner. Accordingly, we will first discuss the situation in a joint client consultation with the Account Manager and Product Development representatives, present our rationale, and outline potential solutions. - Notification
The official End of Support announcement will be sent to you via email or letter at least 6 months in advance.
Our latest software versions provide the ideal toolkit for digitally managing and controlling all records and business processes within your organization.
We integrate all smart functionalities into a single Digital Workplace:
- Integrated digital signature process
- Intuitive contract and invoice dashboards
- Fully automated posting
- Enterprise-wide search capabilities
- AI-based invoice extraction
Should you be unable to complete a migration project by September 30, 2023, we can offer you a Solution Maintenance Agreement as an interim measure from that date. This agreement ensures you continue to receive full support, including bug fixes.
Our goal is to make your everyday work easier. To this end, we have packed our software versions ISR Information Office 13.0, ISR Accounts Payable Flow 9.0, and ISR Contract Manager 5.0 with new features. You can find these in the overview below.
ISR Information Office 13.0 – The digital workplace
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New home page
In the new version, various functions can be accessed directly on the home page via SmartLinks. Active tasks and favorites can be viewed and edited, and you can also find company-wide searches and access dashboards directly.
Figure 1: New homepage of the ISR Information Office | isr.de
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Advanced inbox
Unlike the normal inbox, the advanced inbox displays current processes in a condensed form, allowing users to see more information and processes at a glance.
ISR Accounts Payable Flow 9.0 – Automated invoice processing
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Fully automated booking
With the new version, fully automated invoice booking is now also possible. Exceptions can be defined specifically by administrators.
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AI-based invoice reading
With Buildsimple as a cloud platform for separating, classifying, and extracting your documents, we at ISR offer a complete solution for 100% automated invoice reading.
ISR Contract Manager 5.0 – contract management software for everyone
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digital signature process You can create and use your digital signature with just one click.
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File view in folders
All documents in a file can now be displayed in a comprehensive tree structure and moved into folders.
New features for all ISR software products
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GUI improvements
With the new release, our ISR software now also has a new look. A new header bar has been implemented and the navigation bar can be shown or hidden.
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dashboards Dashboards are now available for ISR Accounts Payable Flow and ISR Contract Manager. Based on Kibana, all information relating to invoices and contracts is now presented in a clear and visual format.
Figure 2: Invoice dashboard in ISR Accounts Payable Flow | isr.de
We are happy to advise and support you!
If you would like to learn more about our new release, you can find further information here.
Please feel free to contact us.
Joachim Wrzeciono
Head of Product Development
Application Management
joachim.wrzeciono@isr.de
+49(0)151 422 05 462
CONTACT
Joachim Wrzeciono
Head of Product Development
Application Management
joachim.wrzeciono@isr.de
+49 (0) 151 422 05 462
