It is not only important to focus on customer needs—as you read about last week in #7. Another success factor for digital transformation is the following:
#8 Simplify, digitize, and automate internal processes
Internal processes play a fundamental role in digital transformation. Those who do not have them under control run the risk of losing their competitive edge. However, those who optimize, digitize, and automate them not only increase efficiency and flexibility, but also reduce costs and save time, which can be used for further digitization measures and innovative projects, for example. In addition, ideas and blueprints for the digital transformation of your business model will emerge naturally.
Use digital technologies to simplify, optimize, and automate your processes. Business process management systems, for example, can capture your processes and workflows, convert them into a digital model, and thus support your value-added and support processes. In addition, there are many state-of-the-art methods, such as BPMN and CMMN, that make it easier to implement processes efficiently and effectively.
All of this helps you lay the foundation for future-proof digital business models and growth.
Any questions?
10 truths about digital transformation – Our publications
You can find a complete overview of all parts of the series "10 Truths of Digital Transformation" here:
10 truths about digital transformation – #1
10 truths about digital transformation – #2
10 truths about digital transformation – #3
10 truths about digital transformation – #4
10 truths about digital transformation – #5
10 truths about digital transformation – #6
10 truths about digital transformation – #7
10 truths about digital transformation – #8
Mark Hommola
Head of Business Process Automation
Business Process Automation
mark.hommola@isr.de
+49(0)151 422 05 426
