Smooth operation of an
e-file for maximum efficiency and security

Comprehensive managed services for
Customized e-file solution: IT operations and fast support response times

An established German cooperative and mortgage bank based in Munich required comprehensive managed services due to numerous customer-specific adaptations, a complex Docker environment with load balancers, and detailed operating documentation, all in compliance with high security standards.

Our solutions included monitoring and operating the customized e-file, providing complete transparency through detailed operational documentation and regular service reports, and bundling various ISR services. We guarantee high quality standards through our ISO 9001 certification.

Customers particularly appreciate our open and honest communication, good cooperation, and quick assistance. Our proactive approach and fast response times in support enable us to identify problems early on and resolve them effectively.

Headquarters: Munich

Employees: 692

Sales: €

CHALLENGE AND REQUIREMENTS

Through numerous customer-specific adaptations, comprehensive range of tasks for managed services providers
Complex Docker environment with load balancer
Detailed operating documentation desired
High security standards of a bank

SOLUTIONS

Monitoring and operation of the individualized e-file
Complete transparency through detailed operating documentation and regular service reports
Bundling of various ISR services
High quality standards (ISO 9001 certification)