Digital File

Digital file
Software solutions from our company

Whether in mailboxes, email inboxes, thick file folders, on the file server or in SharePoint - documents are an integral part of everyday working life. Finding the final, correct version of a document can sometimes be a challenge. The introduction of a digital file is therefore essential for the smart use and processing of the associated work steps, storage/filing and economic use. On this page you will find information on the functions and benefits of digital files and how we can support you.

Definition
What is a digital file?

A digital file is an electronic software solution for storing, managing and organizing documents and information that replaces and extends traditional paper files.

It stores data centrally in digital form and enables quick access from various end devices. With functions such as full-text search, versioning and automated workflows, a digital file increases the efficiency of work processes and reduces manual effort. Access rights, encryption and backups ensure data protection and security. The digital file is flexibly customizable and can be seamlessly integrated into existing systems such as ERP or CRM. It also facilitates compliance with legal requirements, e.g. through audit-proof archiving and audit trails.

It is a central building block for digitization in companies and creates a transparent, structured and paperless working environment.

Digital file as the hub for documents and information in the company
Digital file as the hub for documents and information in the company
Illustration: Digital file as a hub for documents and information in the company | isr.de

But what is the difference to DMS systems?
The document management system (DMS) provides the infrastructure and tools to efficiently create and manage digital files. The digital file is a structured, user-friendly representation of the documents stored in the DMS, adapted to specific requirements such as customer or project management. In other words, the digital file should be seen as an integral part of the DMS.

The six most important
functions of a digital file

Document Management

Digital file management securely stores documents (e.g. invoices, delivery bills) and automatically structures them according to metadata. This means that documents can be found in several files. Thanks to versioning, you can keep track of different document versions.

Access and authorizations

Digital files control who can view, edit or delete which documents. Your documents are also available from anywhere, making it possible to work from home. Flexible authorization concepts ensure secure and controlled access to sensitive information.

Search function

Searched and found: Thanks to the search function in the digital file, your documents and information can be found quickly. The full-text search in particular allows you to search through document content. This gets you to your destination faster. Filtering and keyword searches also support you in the process.

Data security

A file folder is either completely locked away or all documents can be viewed at the same time. If document content is needed in different places, copies are often used in the paper world (and also in the digital world). From this point onwards, access to the information is difficult to control. The digital file solves all of this.

Archiving

Digital file management ensures that your documents and information are stored permanently and in an audit-proof manner. Legal retention periods (e.g. GDPR, GoBD) can thus be better monitored and complied with. In contrast to file servers or SharePoint, the highest level of security and compliance is guaranteed here.

Integration

The integration of the digital file into existing systems maximizes its benefits. By connecting to ERP or CRM systems, data can be exchanged seamlessly and redundant filing can be avoided. An email connection also enables the direct archiving of emails and attachments.

Advantages of a digital file
Why is a digital file beneficial?

Digital files offer numerous advantages for companies by organizing, managing and accessing information efficiently. Here is an overview of the most important benefits:

  • Increased efficiency: Digital file management is efficient. Documents are immediately available and do not have to be searched for at length. Workflows (such as approvals and reminders) also reduce manual work. The organization of information is more structured thanks to metadata.
  • Cost reduction: Working with and collaborating on documents is cost-effective: there is no need to print out paper, search for folders or search through file servers. The administrative effort is kept to a minimum. This optimizes your processes, which in turn saves working time and resources - and ultimately costs.
  • Improved collaboration: Digital file management promotes collaboration with colleagues (including across departments) and external partners. Documents can be shared and edited directly, while communication is facilitated by comments and annotations in the file. Several people can work on the same documents at the same time.
  • Flexibility and mobility: digital files allow you to work from anywhere, whether you are working from home or abroad. Documents and data can be accessed and edited at any time - often via a user-friendly web interface. This is usually designed to be responsive and can therefore also be used optimally on mobile devices.
  • Data security and compliance: Your data is secure in the digital file thanks to access rights, encryption and regular backups. It also meets legal requirements for retention periods and ensures complete traceability through audit trails for maximum compliance.
  • Transparency and control: A digital file means that all documents and information are collected in one place and easy to find. With just a few clicks, you can call up the latest information on a case and get a transparent overview.
  • Scalability: The digital file can be used for small, medium-sized and large companies and grows with the requirements of the organization and the data volumes. It can be easily expanded to include other useful file types.

Examples of digital files
What file types can be represented with a digital file?

Contract file

The digital contract file enables the efficient management of complex contract documents. You always keep an eye on notice periods and can quickly view contract developments and conditions. A clear overview supports quick decisions and simple coordination of contracts.

Project file

With the digital project file, project status, to-do's and progress can be viewed centrally and at any time. All project-related documents - such as plans, reports and logs - are stored in one structured location. This maintains an overview even in complex projects and facilitates collaboration.

On-demand webinar "Digital project file": Watch now!

Customer file

The digital customer file offers a 360-degree view of all relevant customer information. In addition to customer data, documents such as contracts and correspondence can also be stored. Customers can also upload and update documents themselves via a customer portal, which speeds up processes.

Insured person's file

This file contains all relevant policyholder data, such as contracts, correspondence and expert opinions. In the event of a claim, all the necessary information is available centrally, which enables rapid processing and decision-making.

Credit file

The credit file contains all documents relating to the application process, including credit checks, contracts and correspondence. It accompanies the entire credit cycle from the back office to processing, ensures transparency and supports audit-proof documentation.

Personnel file

Personal information and documents - such as employment contracts, salary data and absence lists - are managed securely and in compliance with data protection regulations in the digital personnel file. They can be accessed in various ways - either by document type or by employee name.

On-demand webinar "Digital personnel file": Watch now!

Electronic file (e-file)

In public administration, digital files are referred to as eFiles. The eFile serves as a central, digital repository for processes and documents (such as applications, notifications, emails and evidence). It facilitates compliance with legal regulations, supports transparent processes and enables efficient collaboration between authorities.
ISR logo optional
We support our customers in the digitization of a wide variety of files - from project and credit files to contract documents. Thanks to our holistic advice and many years of experience, we develop tailor-made solutions that work in practice. Based on our expertise, this also includes saying "no" from time to time in order to find the best way forward together.
Christoph Sünderkamp
Business Team Lead | Business Process Automation

In the area of digital files, we rely on these
TECHNOLOGIES

ISR Accounts Payable Flow
Our digital file for invoices
ISR Contract Manager
Our digital file for contracts
IBM FileNet Content Manager
The DMS from IBM, with which various files can be displayed
IBM logo against a blue background
On-demand webinar

Digital file: organize work processes effectively and easily

Digital files can be used to map all document-based processes in a company. In the webinar, our experts talk about digital files, problem areas, solutions and the IBM FileNet Content Manager platform. Take a look now.

Customer projects in the digital file environment
Our references

Manufacturing

Introduction of a DMS for project documents

Banks

Introduction of an audit process

Manufacturing

MTU: Introduction of a digital file

Interfaces for digital files

Examples of interfaces in the context of digital files are

  • Automatic transfer of accounting data or orders from the ERP system to the digital file.
  • Direct linking and exchange of customer data between the CRM system and the digital file.
  • Automatic archiving of e-mails and attachments in the corresponding digital file.

Interfaces are essential in our customer projects - simply because they enable automation across system boundaries, ensure data consistency and save employees valuable time by reducing manual activities.

How do we support companies in concrete terms?

As an IT consultancy, we support companies in the digitalization and automation of document-driven processes - in particular through the introduction and optimization of digital files. We offer tailored advice, recommend suitable software solutions and take care of their implementation. After the successful go-live, we support you in the gradual expansion to include additional digital files and, if you wish, we can also assist you with the operation and maintenance of the solution. Together, we will transform your processes - for a more efficient and modern digital working environment.

We take care of the operation of your software

To ensure that your digital file solution works smoothly and securely at all times, we at ISR offer comprehensive IT operation and application management services.

Our goal is to make your digital file solution stable, efficient and future-proof so that your business processes are optimally supported. Whether on-premise or in the cloud, our experts ensure that your system not only runs reliably, but is also flexibly adapted to your individual needs.

With ISR, you have an experienced partner at your side who combines technical expertise with operational services. This allows you to concentrate on your core business while we take care of the smooth operation of your digital file - today and in the future.

5 frequently asked questions
Digital file

Read more in the ISR blog
Valuable content on the topic of digital files

Contact us now at
We will be happy to support you!

We implement your digital files with our many years of expertise and the right software solution for you. Our focus is always on your requirements. We are consultants at eye level and sometimes say "no" if a project doesn't make sense from our point of view. You can rely on our opinion. Contact us for further insights into our consulting, development and operational services. We look forward to meeting you and your challenges!