Operation of the systems
and sensitive IT infrastructure
Secure IT for energy
Support and efficient operational management
A leading IT services company for the energy sector based in Mainz was looking for a managed service provider that meets the high security standards of the energy sector and handles sensitive infrastructure securely.
Our solutions included 24/7 on-call support, comprehensive IT monitoring, and the operation of process chains, systems, and applications. In addition, we provided effective user and security management. We introduced modern deployment structures, kept systems up to date through active application patching, and made adjustments in change management.
The customer values the long-standing cooperation on equal terms with consistent contact persons. Our constant monitoring minimizes security risks and reduces time and costs through efficient managed services.
Headquarters: Darmstadt
Employees: 318
Revenue: €70 million (2020)
CHALLENGE AND REQUIREMENTS
- The managed service provider must be able to meet the high security standards required by companies in the energy sector and know how to handle sensitive infrastructure.
SOLUTIONS
- 24/7 on-call service
- Monitoring and operation of process chains, systems, and applications
- User and security management, authorization management
- Modern deployment structures
- Systems are kept up to date through active application patching.
- Adjustments within the framework of change management
WHAT THE CLIENT VALUES IN US
- Long-standing cooperation on equal terms with consistent contact persons
CLIENT VALUE
Constant monitoring of systems and processes minimizes the risk of security breaches.
Time and cost reduction through managed services
TECHNOLOGIES WE HAVE EMPLOYED
SERVICES
ARE YOU INTERESTED IN FURTHER CASE STUDIES?
Would you like more information about our services?
THEN PLEASE CONTACT US!
Jens Brettschneider
Head of Business Unit
Application Management
jens.brettschneider@isr.de
+49(0)151 422 05 425