The abbreviation MSP is often used for the term Managed Services Provider, which means operator solution provider. A Managed ServicesWhat are managed services? Managed services can be defined as IT services... More provider provides its customers with IT services in areas such as system monitoring, IT infrastructure operation, application operation, or hosting. The scope of the specific services is defined in individual service level agreements (SLA)Service Level Agreements (SLA) between an IT service provider and a customer... More .